Shipping policy

Shipping Policy – Pehnawa

At Pehnawa, we are committed to delivering your orders in a timely and secure manner. Please review our shipping policy below for complete details.

1. Shipping Coverage

We currently ship across India and to select international locations. Availability for international shipping may vary depending on the destination.

2. Delivery Timeline

  • Domestic Orders (India): 3–7 business days
  • International Orders: 7–15 business days

Please note that delivery timelines are estimates and may vary based on location and external factors.

3. Shipping Charges

  • We offer free shipping on orders above ₹[Insert Amount].
  • For orders below this value, shipping charges will be calculated and displayed at checkout.

4. Order Tracking

Once your order has been dispatched, tracking details will be shared via email and/or SMS, allowing you to monitor your shipment in real time.

5. Possible Delays

While we strive to meet the estimated delivery timelines, delays may occur due to unforeseen circumstances, including but not limited to:

  • Adverse weather conditions
  • Logistics or courier disruptions
  • High order volumes during peak seasons or sales

6. Failed Delivery Attempts

In case a delivery attempt fails due to incorrect address details or unavailability of the recipient:

  • The shipment may be returned to us or re-attempted by the courier partner
  • Re-shipping charges may apply for subsequent delivery attempts